![]() ![]() MS support didn't seem concerned about this, but just in case I set up a reservation in DHCP for my phone and changed that setting to blank for my phone. With out previous provider we have a DHCP server setting under SCOPE options that sets option 66 to point at the previous providers server. under Simple Setup, SIP server and Outbound Proxy still show my previous provider server addresses, but it is my understanding I dont' need to change that, and once this phone connects with the skype for business servers those will change automatically.Ģ. Under Simple Setup, base profile is set to Skype for Business.ġ. The rest of the settings under Provisioning server are set to default. Server: :443 (have also tried removing :443 without success) I called Polycom support and while friendly, they were only allowed to do hardware support for me and couldn't go past a couple suggestions which didn't end up helping. I worked at length with MS support until they basically said to work with Polycom support, and also to obtain the SIP logs, which I still don't know how to do.(help there would be appreciated). In both cases, skype for business sign in fails after a VERY long time trying. I have set the Provisioning server and settings according the MS Support's direction, and upgraded it first to 5.4.0A.10182 then to 5.6. I am having the dickens of a time trying to connect my VVX 500 to Skype for Business Online.
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